Effective Date: November 12, 2026

At Lasting Impression Valet LLC ("LIV," "we," "our," or "us"), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, maintain, and protect information when you visit our website, contact our business, or utilize our valet parking services.

1. Information We Collect

Depending on how you interact with our business, we may collect the following types of information:

• Personal information, including your name, phone number, email address, and contact details.
• Vehicle information, including vehicle make, model, color, license plate number, and valet ticket identification number.
• Event information, including event dates, locations, reservations, and service details.
• SMS information, including mobile phone numbers, communication history, consent records, and vehicle retrieval requests.
• Payment and transaction information processed through applicable payment providers.
• Website information, including IP addresses, browser information, cookies, and website usage data.

2. How We Use Your Information

Lasting Impression Valet LLC uses collected information for legitimate business and operational purposes, including:

• Providing and managing valet parking services.
• Processing service inquiries, reservations, proposals, and bookings.
• Managing vehicle check-in, ticketing, key storage, and retrieval.
• Sending SMS confirmations, vehicle retrieval notifications, and service-related updates.
• Communicating with clients, guests, venues, and event coordinators.
• Processing payments and maintaining business records.
• Improving our website, services, and customer experience.

3. SMS Communications and Consent

Lasting Impression Valet LLC (LIV) uses SMS messaging to facilitate communication with clients and guests regarding valet parking services.

Guests may provide their mobile phone numbers and expressly consent to receive SMS messages during the vehicle check-in process. Our valet attendants explain the purpose of the messages and obtain affirmative consent before entering a guest's number into our digital valet system.

SMS communications may include:

• Vehicle check-in confirmations.
• Vehicle retrieval request confirmations.
• Vehicle status and retrieval notifications.
• Notifications when a vehicle is ready for pickup.
• Customer support and valet service updates.

4. Information Sharing

Lasting Impression Valet LLC does not sell personal information. We may share limited information with trusted service providers when necessary to operate our business and provide requested services.

These providers may include payment processors, website hosting providers, digital valet platforms, and SMS communication providers. Information shared with these providers is limited to what is reasonably necessary to perform their services on our behalf.

SMS opt-in data and consent information are excluded from sharing with third parties or affiliates for their own marketing purposes.

We may also disclose information when required by law, legal process, or when necessary to protect our business, customers, or legal rights.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the browsing experience.

Visitors may manage or disable cookies through their browser settings. Disabling cookies may affect certain website functionality.

6. Data Security and Retention

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Information is retained only for as long as reasonably necessary to fulfill business, operational, contractual, and legal obligations.

7. Your Privacy Rights and Choices

Depending on applicable law, you may request access to, correction of, or deletion of certain personal information.

You may also opt out of SMS communications at any time by replying STOP. You may request assistance by replying HELP.

8. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Lasting Impression Valet LLC is not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of those websites.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as our services, business practices, or legal requirements change.

Any updates will be published on this page with a revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:

Lasting Impression Valet LLC (LIV)
Email: Booking@lastingimpressionvalet.com
Website: www.lastingimpressionvalet.com